We, at Lazy Monday Candle Co., value your privacy. www.LazyMondayCandleCo.com (the “Site”) allows you to buy Lazy Monday Candle Co. products, enter occasional contests, receive special discounts, fill out surveys, and receive newsletters, e-mails and other promotional information from us.
We use the information that we collect about you to fulfill your purchases and to create a more personalized online experience. This policy may change from time to time. All changes will be posted on www.LazyMondayCandleCo.com as indicated herein.
TYPES OF INFORMATION
This Site collects the personal information you voluntarily provide to us, which includes but is not limited to your name and e-mail address, geographic location, billing address, telephone number, shipping address, and in certain instances, certain credit card or other payment information (“Personal Information”), and other Personal Information as identified herein. Personal information is requested and collected when you order a product or service, enter contests or sweepstakes, fill out surveys, or send us feedback. With this information, we can fill your orders, and better provide you with personalized services. In general, you can view the Site without telling us who you are or revealing any Personal Information about yourself. The Personal Information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. The Company may use Personal Information provided by you in order to communicate with you about your interest in the Company’s products and/or services.
The Company may also collect aggregated data, which is data from which the identity of an individual cannot be determined (“Aggregated Data”). Personal Information does not include Aggregated Data. Aggregated Data is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate Data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires. Since it is not Personal Information, the Company uses Aggregated Data, as appropriate, without restriction. By way of example, We may record information relating to your use of the Site in order to help administer the Site and personalize your experience by improving customer service, including but not limited to information about your internet service provider, browser type, domain name, IP address, the web site that referred you to us, the web pages you request, the date and time of those requests and entry and exit points
If you opt-in to receive our newsletter(s), if any, the option to unsubscribe will be included in every e-mail.
The Company may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our corporate policies, or to protect our or others’ rights, property, or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
The Company shares information, on an as necessary basis, with third party companies such as credit/debit card processing centers, and shipping carriers employed by the Company to perform functions on its behalf including order fulfillment, postal and email delivery, and credit processes.
The Lazy Monday Candle Co. may share your Personal Information with its affiliated companies and subsidiaries for marketing reasons. We reserve the right to share information with third party marketers, but only as permitted by law, and will provide you with an opportunity to opt-out of such information sharing. We reserve the right to disclose your Personal Information as required by law or upon governmental request, and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us. We will not provide Personal Information to these agencies for commercial or marketing purposes.
SHOPPING & ORDERING
www.LazyMondayCandleCo.com collects certain information, including both Personal Information and Aggregated Data, from visitors to its site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the operating system and browser type used to come to the site, the country, state, and telephone area code where their servers are located, the pages and page titles of its site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications, and plug-ins, and any search terms entered on www.LazyMondayCandleCo.com. Before confirming an order, you will have the opportunity to review such order form and make changes and additions to the information (including Personal Information) being collected in connection with such order, which changes will be automatically kept for future use.
ONLINE SURVEYS AND POLLING
In order to improve our services to you, we may ask some of our customers to voluntarily complete surveys. Individual survey answers are confidential, although only non-personally identifiable information is collected. If you do not wish to participate in a survey, simply decline to participate when asked.
CONTESTS AND SWEEPSTAKES
If we should hold a contest or sweepstakes and you opt to enter, LazyMondayCandleCo.com may ask you for contact information such as your name, address, and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners’ list publicly available pursuant to applicable laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.
As a condition of receiving any prize, you will be required to submit an Affidavit of Eligibility, for us to ensure that you are eligible to receive the prize according to the Contest Rules.
NEWSLETTERS & PROMOTIONAL E-MAILS
Periodically, we may offer free newsletters, and promotional e-mails as a service to our customers. These newsletters and e-mails will be sent to you via e-mail and will contain information on how to opt out of future newsletters and promotional e-mails.
If you contact our Customer Service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with www.LazyMondayCandleCo.com, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.
If you have an account and you log in to the Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in to the Site, we will also set up several cookies to save your login information and your screen display choices.
In order to "opt out" of the benefits of cookies, you can manually delete your cookies by following the instructions contained in the "Help" section of your browser. Deleting or disabling the use of Application cookies may prevent use of some or all of the Site.
When you access your account information, the information is kept on a secure server. All of the data we collect is protected against unauthorized access by physical security means. We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access, disclosure, loss, misuse, or modification. This also applies to our disposal or destruction of Personal Information. However, you acknowledge that the Personal Information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. You agree to notify us for any breach of security or unauthorized use of your information.
UPDATING PERSONALLY IDENTIFIABLE INFORMATION
You have the ability to access and edit certain Personal Information that you have provided to www.LazyMondayCandleCo.com. We encourage you to promptly update your Personal Information if it changes. You may ask to have the Personal Information on your account deleted or removed; however, because we keep track of past purchases, information associated with past purchases will not be deleted.
Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personal Information will be completely removed from our backed-up databases.
We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the Site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to Info@LazyMondayCandleCo.com.
After doing so, you will not receive future promotional emails unless they open a new account, enter a contest, or sign up to receive newsletters or emails. Please allow up to 2 weeks to process your request.
The Children's Online Privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on websites directed toward children under 13, that collect information on those children, or websites that know they are collecting information on children under the age of 13.
We do NOT sell products for purchase by children under 13 through www.LazyMondayCandleCo.com. Youth-oriented products are sold for purchase by adults only. We will not knowingly or intentionally collect personal information from children under the age of 13. Lazy Monday Candle Co. is committed to protecting the welfare and privacy of children.